About Us
Yesenia and Johnny Cisneros know how important it is to provide exceptional customer service to the community. As healthcare professionals they have learned the importance of maintaining a clean and safe environment in order to prevent the spread of infectious diseases. Their experience and interest in cleanliness led to the formation and development of the Spotless Squad. The experienced cleaning staff is dedicated and applies the practices of an everyday “spotless” environment to decrease the spread of microorganisms and germs while also leaving your home, office/facility clean. The Spotless Squad Team is committed to customer satisfaction by delivering high-quality, friendly, and prompt janitorial services that are sensitive to your needs and concerns.
10 Years plus Experience
Together Spotless Squad Janitorial and Spotless Squad Cleaning Services provide services to the Houston, Humble, Kingwood, Summerwood, Pasadena, and surrounding areas. We started offering janitorial services for many years before creating the name “Spotless Squad” in 2013 and have seen a growth to meet our customers’ changing needs – from the inside out.
Client Commitment
Our relationship with you is a team effort. We take a proactive approach, working with you to recognize changing requirements and develop strategies that are efficient and cost-effective. We provide you with regular account reviews and reports. We also hold quarterly roundtable meetings to give you the opportunity to discuss any concerns and new projects. We are constantly looking for innovative ways to reduce your costs and better meet your needs.
What is our Secret?
It's our people, along with a shared commitment to provide world class customer service and exceed the customer's expectations, each and every day. It all starts with our cleaners and building service personnel, who are the back bone of our company. Each Spotless Squad Associate is part of our team, receiving the most up to date and ongoing training, with regard to techniques and how to properly use them safely and effectively.
Our Mission
Spotless Squad is committed to creating and maintaining positive, lasting, relationships, between our clients and staff based on excellence, integrity and reliability. Our staff will work hard to satisfy our customer's needs in a timely and effective manner. We will be open and honest in our dealings with the customer and be sensitive to the unique needs and challenges that every business has. Lastly, our staff will always be available to answer questions, resolve problems and handle issues that occur in facilities under our care.
At Spotless Squad, we want to "make it a great one" for you and your business!
Our Values
Spotless Squad Cleaning Services demonstrate an optimal level of hard work, integrity and outstanding customer service in such a way as to exceed client expectations. We are dedicated and committed to a higher standard of service and a healthier working environment. Spotless Squad CARES about the finish product and most importantly, the Customer’s overall satisfaction.
Commitment: We are committed to providing a professional working environment.
Adaptation: The dynamics of our industry requires us to be resourceful, innovative and flexible. Each Spotless Squad Team Member has a responsibility to continue our professional development.
Reliable: We are committed to providing a professional working environment for our employees and clients. We want to be the Team that customers know that they can count on.
Excellence: We must strive for excellence in everything that we do, from our services to our customer relations.
Satisfaction:
The Spotless Squad team is committed to customer satisfaction. Client trust and confidence is something that we work hard to ensure, because each client is more than a customer, each client is a partner in our mutual success.
